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CONTACT & SUPPORT

We're Here to Help

Questions about verification, listing your business, or resolving a dispute? Choose the right channel below.

Live Chat Support

Available through SaudaNama Live Chat.

Chat with the SaudaNama support team directly for help with listings, verification, enquiries, accounts and general questions.

Start Live Chat

Email Support

support@saudanama.com

For detailed queries, disputes, and verification appeals. We respond within 2 business days.

Send Email

Business Verification Helpline

Available on request

Enterprise accounts and verified business owners can request a callback for complex cases.

Request Callback

What Can We Help With?

Business Verification Status

Check the status of your submitted verification application.

Evidence / Document Uploads

Help with uploading GST, MCA, Udyam, KYC, or physical presence documents.

Incorrect Verification Result

Appeal a rejected or incorrect verification decision.

Listing / Profile Issues

Help with updating business information, logo, category, or contact details.

Data Privacy / Erasure Request

Request removal or correction of personal data in compliance with applicable law.

Enterprise API / Webhook Support

Technical support for API key management, webhooks, or integration queries.

Registered Office

SaudaNama Business Network Pvt Ltd
India

* Physical address will be listed after company registration is complete.

Response Times

  • WhatsAppUsually same day
  • Email Support1–2 business days
  • Verification Appeals3–5 business days

Looking for something specific?

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SaudaNama

India's Trust & Verification Platform. Providing explainable verification signals before business deals.

“Sauda Karne Se Pehle, Jaan Lo.”

Platform & Sourcing

  • Products Marketplace
  • Verified Suppliers
  • Indian Manufacturers
  • How Verification Works
  • Verification & Due Diligence Guides
  • About SaudaNama
  • Contact & Support

Businesses

  • List Your Business (₹49)
  • Create My Store (₹499)
  • Trust Score Guidelines

Governance & Policies

  • Verification Policy
  • Refund & Cancellation Policy
  • Shipping & Delivery Policy
  • Buyer Protection Guarantee
  • Seller & Vendor Partner Terms
  • Data Privacy & Security Policy
  • Terms of Service & Conditions
  • Grievance & Nodal Officer

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