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OFFICIAL GOVERNANCE & LEGAL POLICY

Data Privacy & Security Policy

Official SaudaNama Trust Policy • www.saudanama.com • Compliant with Information Technology Act, 2000, SPDI Rules & Digital Personal Data Protection (DPDP) Standards

1. Introduction & Commitment to Privacy

SaudaNama (www.saudanama.com) is committed to protecting the privacy, confidentiality, and security of data entrusted to us by business owners, enterprise buyers, suppliers, and platform visitors.

This Privacy Policy explains what data we collect, how it is processed across our ecosystem (₹49 Business Listing, ₹499 My Store, Trust Passports, and buyer inquiries), and your rights regarding your personal and commercial data.

2. Categories of Information Processed

A. Platform Account Data

Full name, mobile number, business email, password hash, and account preference settings created during registration or login.

B. Business Profile & Listing Data

Legal company name, trade name, business classification, industry category, official physical address, city, state, postal code, and website URL.

C. Public Storefront & Product Data

Catalog listings, machinery specifications, product images, pricing parameters, and direct contact numbers published on public profiles or My Store.

D. Buyer Enquiry & RFQ Data

Buyer name, verified phone number, email, and inquiry messages transmitted directly to the chosen seller to facilitate commercial response.

E. Verification & KYC Data

GSTIN numbers, MCA Company Identification (CIN), Udyam certificates, and premises video audit evidence submitted strictly for trust evaluation.

F. Platform Payment References

Razorpay transaction IDs, payment status, order references, and tax invoices for ₹49 listing and ₹499 My Store platform fees.

3. Public Visibility of Business Information

Because SaudaNama is a public business discovery and verification network, business details (including trade name, operational address, categories, products, Trust Scores, and authorized contact channels) published under the ₹49 Listing or ₹499 My Store are made publicly visible to search engines and prospective buyers across India. Business owners are responsible for ensuring that published commercial information is accurate and authorized for public dissemination.

4. Purpose & Lawful Basis for Processing

We process your data for the following specific operational purposes:

  • Platform Authentication: Managing secure user login, OTP verification, and account control panel access.
  • Directory Indexing & Discovery: Publishing and indexing businesses by category, location, and keywords to allow buyers to find relevant suppliers.
  • Storefront Hosting: Powering dedicated My Store showcase pages for catalog display and direct WhatsApp/call connections.
  • Trust Scoring & Verification: Validating submitted corporate documents against government registries (GSTN, MCA21) to calculate objective Trust Scores.
  • Enquiry Routing: Delivering buyer RFQ messages to listed business owners via email, SMS, and owner dashboard notifications.
  • Payment Settlement: Reconciling platform subscription fees for ₹49 listing and ₹499 My Store through authorized payment gateways.
  • Fraud Prevention & Security: Monitoring platform integrity, detecting impersonation or fraudulent listings, and enforcing platform terms.

5. Payment Security & Third-Party Processing

SaudaNama collects only its own disclosed platform subscription fees (e.g., ₹49 Business Listing, ₹499 My Store). All electronic payment processing is executed via RBI-licensed, PCI-DSS compliant payment gateways (such as Razorpay). SaudaNama never stores sensitive payment instrument data (such as raw credit/debit card numbers or UPI PINs) on its application servers.

6. Your Data Rights & Retention

You have the right to review, update, or correct your business information at any time via your self-managed owner console. You may also request deletion of your account or removal of your listing by submitting a privacy request.

Privacy & Data Deletion Desk

privacy@saudanama.com

Data deletion requests are processed within 30 business days, subject to statutory tax, accounting, and anti-fraud record retention obligations mandated under Indian law.

Questions About How We Handle Your Data?
Contact our Grievance and Privacy Officer directly.
Grievance PolicyTerms of Service
SaudaNama

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